Just like you, we are concerned about the continued safety of all Victorians.
From March 2020, we have had policies and procedures on how to keep our team and clients safe from Covid 19.
During this time we have ensured compliance with all government regulations and put in place our own standards and training.
All of our policies and procedures have always been on our website with full transparency on our covid safe plan.
We continue to update and change the way we operate as we are now in a new way of life. We appreciate your help in observing our procedures for both staff and clients to ensure we continue to work towards a covid safe world!
Visit Safe Client Register
Covid Safe Risk Register
Covid Safe Videos
Prevention and control procedures
Coronovirus: Client policy
Client Covid Safe Register
To ensure we are up to date with contact tracing, we ask that anyone present during a service to please complete the VisitSafe register. You can scan the QR code or click on the image.
Temperature is only required for visits to the office and by the Shine team.
To find out more about the VisitSafe App and data protection please visit Impact Data