Please find information on the coronavirus at 

Health.gov.au

Due to recent suburb lock downs and high cases of Covid19 in Victoria, APC Shine has implemented the following measures and changes to ensure safety to both staff and clients, plus follow Government laws.

We are endeavoring to continue to supply our services, however, we ask that you please help us by following our policies. If not then we have the right to cancel any service that puts our team in a position of possible infection.

Please help us to keep Victroria safe!

Opening hours​ - Office

Monday​Closed

Tuesday: 10:00am - 4:00pm

Wednesday: 10:00am - 6:00pm

Thursday: 10:00am - 6:00pm

Friday: 11:00am - 4:00pm

Customer service can only be contacted directly during these hours. Messages can be left and we will get back to you the next operating day.

Cleaning hours

Monday​Closed

Tuesday: 9:00am - 6:00pm

Wednesday: 9:00am - 6:00pm

Thursday: 9:00am - 6:00pm

Friday: 10:00am - 4:00pm

All services must finish by the end time. These times allow our team to pass in and out of lock down areas without the added stress of police blocks.

Health Declaration Form

All booked Domestic services must complete the Health declaration form below a day prior to the service. This is non negotiable and without it, our team will not attend the service. It is important that the following measures are followed while the service is in progress. If any of the Rules of Conduct below are not adhered to, then our cleaner will pack up and leave the premises:

Rules of conduct during Covid19 outbreak

  • You must answer the health declaration truthfully

  • You must tell us if your health changes and you have symptoms on the day of service by calling or texting          04 SHINE 066 (0474 463 066)

  • Please respect social distancing and the 1.5 metre rule

  • Please be in another room or leave the premises (where possible) while the service is being cleaned

  • We appreciate your offer to help bring in our equipment however we will politely refuse to minimise the risk of transmission

  • No other person/s is to be on site, other than those listed in the declaration, during the service times (exception is retail sites)

  • Please refrain from shaking hands

If you disagree with our changes to our services or policies,

then please contact Jake on 0474 463 066

 

Please download and read our complete polices & procedures to deal with this pandemic:

Coronavirus Client Policy

Coronavirus Staff Cleaning Procedures

Coronavirus 2020 - Client health declaration

This declaration must be completed prior to our cleaners commencing the service.

Please include each person, who will be on site, during the service.

Only first name is required (this includes children)

Please tick each box of each statement you agree with

Please answer honestly and truthfully (any false information may be liable fo prosecution)
Please answer honestly and truthfully (any false information may be liable fo prosecution)
Please answer honestly and truthfully (any false information may be liable fo prosecution)
Please answer honestly and truthfully (any false information may be liable fo prosecution)
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website by APC Shine

all rights reserved 2020

Atkens Services Pty Ltd trading as APC Shine

ABN: 82 621 400 913

ACN: 621 400 913